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SHIPPING & RETURNS

SHIPPING POLICY

All orders are ship through services from UPS, DHL, or FedEx.​

Processing time takes 24 or less. If your order is placed on the weekend it is processed on the next business day.

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Shipping time:

3-4  Business days to US/Canada

3-5 Business days to Euro and Australia

3-6 Business days to Africa

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RETURNS & EXCHANGE POLICY

  • All return or exchange products can be returned within 7 business days after client receives product. 

  • Client must send order number, name, and photo of product.

  • Any return or exchanged products must NOT be damaged. 

  • In order to receive a refund, the product MUST BE in original form. 

  • Money is refunded, after the product is received in original form.

  • Client pays for shipping fee, if customer dislike, return, or exchange product.

 

Contact:

douxcheveux90@gmail.com

Instagram: @doux_cheveux

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